F1 Special Events wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us.

Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.

You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.

In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Please note that while the F1 Special Events Shop uses its best endeavours to protect all such information at all times, we cannot be responsible for unauthorised access to the information.

If you're uncomfortable using your credit card online, we also accept payments over the phone.

If you need more assistance you can always contact our Customer Service team on +61(3) 9654 5448 between 10am to 5pm Monday to Friday (excluding public holidays), or email info@f1specialevents.com.